UX Designer

Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.

Analyze customer behaviors, identify opportunities to solve problems, and create cohesive, best-in-class experiences to our most challenging and high impact areas

Contribute to the architecture of near and long term user experience visions for features and product lines across applicable devices and locales

Create frameworks, conceptual diagrams, user flows, wireframes, detailed visual mockups, and prototypes to communicate high-level design strategies

Responsibly and effectively advocate for the customer in a corporate environment; fostering a shared understanding of the customer centric intersection between design, technology and business

Present to business, design, and executive-level leadership and support your design rationale using quantitative data and site metrics, customer feedback, and usability findings

Designs lean, iterative, and development-ready solutions that can scale for the future, but understands the technology constraints of the now

Thinks deeply about the user experience balanced with business goals to advise their designs

Collaborate with the product team (Product Designers, Project Manager, Software Engineers) through the user-centered design process with collaborative workshops for discovery and ideation

Engage and encourage the product organization about our customers' experiences through powerful story-telling with the human-centered design process, research insights, and customer journeys.

Bachelor’s Degree in UX/Interaction/Product Designer/Visual Design working across a breadth of digital media or a combination of education and equivalent experience

1+ years of UX experience in an Enterprise, ecommerce, or online mobile retail environment

1+ years of experience working with agile software development teams and design software such as Sketch, Figma, and Adobe Creative Suite

Portfolio of work demonstrating ability to create customer experiences across a range of touch-points as well as proficiency in UI and interaction design with case studies

Experience designing e-commerce experiences; bonus points in designing for global markets

Experience conducting discovery and user validation interviews

Experience crafting full-service consumer and business applications

Expert visual design acumen demonstrated through owning product design end-to-end

Ability to create interactive experiences with prototyping software or by hand

Exposure to paired programming and Agile/Lean methodologies

Understanding of modern front-end technologies and frameworks

Desire to thrive in a fast-moving environment!

Immediate medical, dental, vision and prescription drug coverage

Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

Paid time off and the option to purchase additional vacation time.